Terms & Conditions

Effective Date: February 28, 2026
Last Updated: February 28, 2026
Provider: One Step Center
Website: https://onestepcenter.com
Contact: info@onestepcenter.com

1. Agreement to Terms

By accessing our website, submitting forms, or using services from One Step Center (“Client”), you agree to be bound by these Terms & Conditions. If you do not agree, do not use our services.

Important Service Understanding

CLIENT ACKNOWLEDGES AND AGREES THAT:

  • One Step Center provides configuration, optimization, and operational services for third-party software platforms.
  • One Step Center does not provide, create, develop, sell, or license any software platforms.
  • All software licenses, subscriptions, and third-party platforms must be independently purchased and maintained by Client.
  • Client is solely responsible for costs associated with third-party platforms.
  • Services are provided “as-is” with no guarantees of specific results or outcomes.
  • One Step Center’s liability is strictly limited as described in Section 11.

2. Services Offered

  • One Step Center provides services remotely, which may include system setup, workflow optimization, operational analysis, or emergency support.
  • Specific services, packages, or add-ons may change at any time. Service details will be provided in separate agreements or communications.

3. Client Eligibility & Obligations

Eligibility: Clients must be authorized to make operational/purchasing decisions and operate a legitimate business.

Client Obligations: Provide accurate information, system access, respond to requests promptly, review deliverables, and maintain password security.

Failure to Comply: May result in delayed delivery, project cancellation, or additional fees.

4. Payment Terms

  • Payment is required before work begins unless otherwise agreed.
  • Accepted payment methods: credit/debit card, PayPal, or other approved processors.
  • Refunds are generally not provided once work has commenced unless no work has started or cancellation occurs within 24 hours.

5. Project Delivery

  • Deliverables provided via secure email, client portal, or cloud links.
  • Clients must review and provide feedback promptly.
  • Revisions or modifications are governed by individual service agreements.

6. Support Policy

  • Support periods and scope depend on the service provided and are outlined in the individual service agreement.
  • Emergency support may be provided as specified.
  • After support periods expire, additional assistance requires a new engagement.

7. Intellectual Property

  • Clients receive a license for internal business use and ownership of custom configurations.
  • Clients may not redistribute, resell, or claim authorship of frameworks.
  • One Step Center may reference project types anonymously for marketing purposes.

8. Confidentiality & Data Protection

  • Client data is encrypted, securely stored, and deleted after project completion.
  • Subcontractors bound by same confidentiality terms.
  • Clients remain responsible for regulatory compliance, backups, and system access security.

9. Communication Policy

  • Services delivered asynchronously; communication via email or secure portal.
  • Response times: standard 1-2 business days.
  • Business hours: Monday-Friday, 9 AM – 5 PM EST.

10. Warranties & Disclaimers

  • Services provided “as-is” with reasonable professional skill.
  • No guarantee of business results, revenue, platform performance, or system uptime.
  • Clients responsible for platform licenses, subscriptions, and compliance.
  • One Step Center is not liable for third-party software outages, pricing, policy changes, or technical issues.

11. Limitations of Liability

  • Liability capped at the amount paid for the specific service.
  • No liability for indirect, incidental, consequential damages, lost profits, data loss, or downtime.
  • Not liable for client misuse, modifications, or third-party platform failures.
  • Client assumes all risk associated with business decisions, platform use, and system configurations.

12. Indemnification

  • Client agrees to indemnify One Step Center for claims, damages, or losses arising from service use, legal/regulatory violations, third-party platform issues, data/content inaccuracies, or system modifications.
  • One Step Center provides no indemnification for client outcomes or platform failures.

13. Force Majeure

  • Not liable for delays/failures due to events beyond control (natural disasters, government action, pandemics, cyberattacks, third-party outages).
  • Timelines extended by duration of force majeure.

14. Dispute Resolution

Governing Law: Florida, U.S.

Informal Resolution: 30-day good-faith negotiation prior to formal proceedings.

Binding Arbitration:

  • Conducted under American Arbitration Association rules in Florida.
  • Parties bear their own legal costs; the decision is final and binding.
  • Waiver of class actions and jury trial.

Exceptions: Parties may seek injunctive relief for IP violations or court enforcement of arbitration awards.

15. Termination

Client Termination: May request cancellation within 24 hours for potential refund. After work begins, no refund unless otherwise agreed.

One Step Center Termination: For non-compliance, abusive conduct, incomplete intake, or violation of Terms. No refund provided for client breach.

16. Modifications to Terms

  • Terms may be updated at any time; changes effective upon posting.
  • Material changes communicated via email and website notice.
  • Continued use constitutes acceptance.

17. General Provisions

  • Entire Agreement: These Terms + service agreements constitute full agreement.
  • Severability: Invalid provisions do not affect remaining Terms.
  • No Waiver: Failure to enforce a provision does not waive rights.
  • Assignment: Client may not assign; One Step Center may assign to affiliates.
  • Electronic Signatures: Acceptance via online form, checkbox, or payment is binding.
  • Headings: For convenience only.
  • Survival: Confidentiality, indemnification, limitations, and dispute resolution survive termination.

18. Contact Information

Email: info@onestepcenter.com
Website: https://onestepcenter.com

By using One Step Center services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.